Average Score (253 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

253 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Barbara M.05-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    They got me right in and the service was friendly

  • Michelle L.05-07-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I had a great experience with the service advisor Matt Hughes and great service from the mechanics.

  • Christine D.05-05-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Everyone there was very helpful and kind.

  • Wayne H.05-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Very professional made me feel like a VIP very fast and efficient service

  • Lorraine S.05-03-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    I was very well taken care of from both Parts Department Ray and Service Department Matt Hughes.

  • Christoph K.05-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Alexander V.05-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Patricia R.04-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    I think your pricing was a little high.

  • Tara K.04-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Eduard B.04-28-2025

    TYPE:ServiceMODEL:JettaYEAR:2024