Average Score (251 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.8 Average

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  • Michele M.08-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Very smooth buying experience

  • Linda N.08-16-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I was kept in the loop about what was going on and offered assistance if there was a problem.

  • Darryl G.08-13-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    The technology specialist didn’t know much about the ID4.

  • Louis R.08-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Elizabeth D.08-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    The staff is always helpful and professional. We always get our car on time as promised.

  • Brenden B.08-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Isolde R.08-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Very fast service ! Always pleased.

  • Taylor F.08-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Catherine S.08-07-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Quick service and willing to negotiate

  • Raegan M.08-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Matt was great! He was super kind and helpful throughout the whole service process.