Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Natalie S.07-12-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I was disappointed with length of time needed to get car done but Matt was very understanding and compassionate to how I felt and did his best to accommodate me as he was dealing with issues himself

  • Erwin G.07-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Outstanding Service

  • Steven M.07-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • David S.07-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • David L.07-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Sinead O.07-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Excellent friendly helpful service

  • John J.07-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Everyone was fast and efficient

  • Marilyn Florence Z.07-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Outstanding service from the dealership, always. With no appointment, I pulled in with concern over tire pressure. The found a nail in my left rear tire and did the necessary repair. The service was outstanding and very considerate of my wife who is handicapped.

  • Jacalyn W.06-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The simplicity of getting an appointment, step by step communication from the service team, and no nonsense explanations on what my car needs.

  • Annetta D.06-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2018

    It would be higher but you never fixed the problem with my jetta!