Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • John J.10-03-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

    Matt was honest and straightforward. Was a nice and friendly with the way he treated me.

  • Kevan W.10-01-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • John S.10-01-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Tanya V.09-29-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    VW is insanely overpriced for the majority of services they provide. From $49 windshield wipers to $400 single tire repairs.

  • Keith K.09-25-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Very easy calm experience.

  • Mike J.09-25-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    They did a amazing job. Matt Burgess communicated with me at every step of the way. The facility was so amazing I hung out for a while to get work done!

  • Alec C.09-23-2024

    TYPE:ServiceMODEL:ArteonYEAR:2019

    Service was excellent!

  • Marc A.09-23-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    A fast seamless buying experience. Great salesman and finance folks too!

  • Timothy W.09-20-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Excellent all around

  • Ralph P.09-16-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

    I was looking for a loaner car but couldn’t find where to request it on the website. Also I did online scheduling and you still asked for me to call and confirm I was coming in on the schedule time?