Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Art S.11-18-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Very professional yet friendly; explained work being performed; answered a few questions I had.

  • Olivia C.11-17-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Nenad was extremely helpful and professional during my recent car buying experience. As a first time buyer, I felt comfortable and all my questions were answered.

  • Mark K.11-13-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Virginia H.11-10-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Daniel G.11-08-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Solomon the service agent at the desk was especially helpful. I did not have to wait long for the work to be done and he even suggested coupling the oil change and tire rotation with the inspection that is due in December, but I did not have the time. The new building looks great. Dan Golden

  • Lynn H.11-08-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Timothy W.11-04-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Very friendly and informative. Excellent service!

  • Tammy T.11-04-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • Brandon F.11-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Matthew took excellent care of me. He got me in and out quickly, and communicated very well while my car was being serviced.

  • Barbara J.10-31-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Professional Comfortable waiting area Kept me informed