The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Christopher O.11-27-2024
TYPE:ServiceMODEL:JettaYEAR:2021
I received a few different estimates on things that were needed on my vehicle. I felt that I needed to respond quickly in order for the services already being performed to be moved along. I read the price of one service incorrectly and okayed it in error. Once I realized my error I canceled that service. I was told well it says here that you okay to service, which I did an error because I was hastily looking through the estimate because I wanted to get the service moved along.
Sandra C.11-27-2024
TYPE:ServiceMODEL:TaosYEAR:2024
I love the upbeat service desk people ….they make you feel good…better than most dr office personel
Michael D.11-26-2024
TYPE:ServiceMODEL:TiguanYEAR:2021
Because the Matt was right on top of the repairs and kept me informed of what was going on and how long it would take. He was very professional- Matt Hughes
James J.11-26-2024
TYPE:SalesMODEL:Golf GTIYEAR:2024
This was our 5th Vw purchased from Fred Beans. Our salesman, Nenad on this one, have been fabulous. Smooth, easy transaction. No hidden surprises and of course, a great product!
Timothy K.11-23-2024
TYPE:ServiceMODEL:AtlasYEAR:2019
Richard H.11-22-2024
TYPE:ServiceMODEL:ID.4YEAR:2023
Marilynn C.11-20-2024
TYPE:ServiceMODEL:TiguanYEAR:2021
The service personnel are friendly, helpful and efficient. My experience with this department is always good. I am told about how long the service will take, an estimate of the costs and why the service needs to be done.
Thomas L.11-19-2024
TYPE:ServiceMODEL:TiguanYEAR:2021
Corinne B.11-19-2024
TYPE:ServiceMODEL:AtlasYEAR:2019
Jakub O.11-18-2024
TYPE:ServiceMODEL:TiguanYEAR:2019
I got an alignment with my new tires and the car is still out of alignment. Not sure why so much is charged for a service that does not last past the dealership driveway. Would be nice to have this included in the cost of new tires. It would also be nice to get reimbursed for this service.
