Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Louise K.12-07-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Robert B.12-07-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • George T.12-07-2024

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Jeff M.12-05-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    I had a wonderful experience with Alec Corbin, Tyler Wesley and Chris Miller. I’ve been buying new cars every 2-3 years for 15 years, and by far my best experience yet has been this one with Fred beans.

  • Robert A.12-04-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Lucinda F.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was told when I booked the appointment that there was no recall on my car, despite receiving a letter from VW in the mail that I was in need of one. Then when I arrived for the appointment, I was told that there is one. Then at the end of the appointment, I was told that they couldn't do the recall because the sticker wouldn't print out. All in all, it was a lot of back and forth about this recall sticker. On top of that, my appointment for waiting was at 7:45am and I did not leave VW until close to 11am. I was told originally that this would only take 45 minutes-1 hour and I watched several people with appointments after me come and go, before my car was done.

  • Suzanne R.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Paul A.12-01-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Alec was great to work with. Love the vehicle. The price was great. Happy all around. Would highly recommend Fred Beam VW.

  • Melvin C.12-01-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

    Great Service & Luv the New Building 💯

  • Emily W.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything was great, the advisor Matt Hughes was very helpful and thorough.