Average Score (251 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.8 Average

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  • Stephen L.01-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Robert S.01-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Paul R.01-10-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Jim L.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Specifically, Matt Hughes. He was exceptional at explaining things and taking care of my tire and wheel issues under warranty. Treated me like I was the only customer there.

  • Cailey N.01-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Nancy M.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Completed the services required in in a timely basis. Employees, good intentions

  • Alexander V.01-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Teresa H.01-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The staff was professional and knowledgeable.

  • Alison J.01-06-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Kelly S.01-03-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    I chose this rating based on the discounts available, communication with salesperson and finance manager, the facilities, and the way the dealership makes you feel when purchasing a vehicle (putting a bow on the car and taking your photo).