Average Score (253 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

253 Ratings

4.8 Average

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  • Richard M.12-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Erik B.12-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Had no issues and was able to use a coupon to save me money.

  • David C.12-24-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    took a long time. I was asked to do an extra service that I was told was not necessary and then was charged for charging my ID.4

  • Robert H.12-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Good communication and service. Found a problem that was covered under warranty.

  • Robert J.12-23-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Because it was a great experience. Everyone was kind and helpful.

  • Frank T.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The members of the service department are tremendous. I recommend a number of my friends and family to always take a look at VW when searching for a vehicle. The number one reason for that is the service department

  • Thomas P.12-20-2024

    TYPE:SalesMODEL:JettaYEAR:2025

    Our salesmen Elijah was excellent.

  • Ashley P.12-19-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Excellent customer service. Couldn't have asked for a better team to work with.

  • Matthew B.12-19-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

  • Jill R.12-18-2024

    TYPE:ServiceMODEL:ID.4YEAR:2022