Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Michael W.01-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Matt was amazing. He was diligent keeping me up to date on what was happening to my car and got it back to me on time. The service was excellent and I could not be happier.

  • Matt M.01-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Great customer service. Greeted by friendly staff the moment we walked in. New facility is beautiful.

  • Stephen L.01-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Robert S.01-11-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Paul R.01-10-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

  • Jim L.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Specifically, Matt Hughes. He was exceptional at explaining things and taking care of my tire and wheel issues under warranty. Treated me like I was the only customer there.

  • Cailey N.01-08-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Nancy M.01-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Completed the services required in in a timely basis. Employees, good intentions

  • Alexander V.01-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Teresa H.01-06-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    The staff was professional and knowledgeable.