Average Score (251 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.8 Average

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  • Lisa M.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jim L.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Matt Hughes is fantastic!!! Exemplary customer service

  • Brian D.02-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Great communication and always great service!

  • Robert M.02-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • John D.02-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Kurtis S.02-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Quick to make an appointment along with a quick drop off and job completion on time.

  • Sinead O.02-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Brilliant efficient service . Called in with a problem with the Taos took it immediately and 4 hours later was ready for pick up

  • John L.02-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Michael H.02-08-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    They gave me a great deal, no normal dealership BS, all in all a very pleasant experience.

  • Matthew R.02-06-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Always pleasant interactions with the service team