TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
They gave me a great deal, no normal dealership BS, all in all a very pleasant experience.
Average Score (254 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2024
Always pleasant interactions with the service team
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2022
My fiancé and I both brought in our vehicles a couple days apart. I brought in my 2018 Passat, our line which I am advising on the issue that I have. I went for an oil change and an alignment. The representative Matt is very dismissive. This is the second time I’ve had an issue with him. I know that when you go in for service, they automatically do an overall health inspection of your vehicle. The representative is done to come back and ask if any other services that the mechanic found were or were not to be added to get serviced. He did not come back to me With the Mechanics suggestions. I seen that it was declined, but I never received the information for it to be declined. I know, from past experiences, that you, as the customer are supposed to be notified, and I was never notified. I then call and asked to speak to Matt again after my service was performed because I hear a strange noise on my left hand front side of my wheel. I was not experiencing that prior to me bringing in my vehicle for an alignment. I left there now all of a sudden I have an issue with my left front side of the tire. I advised him that I was hearing a strange noise and he just stood quiet and started going over pricing instead of asking me to bring the vehicle in to do an a check and see what’s wrong. I am going to wait for the service manager on Friday to advise some of the issue because something needs to be done because my vehicle was not making that noise when I went in.
TYPE:ServiceMODEL:TiguanYEAR:2021
Every one so nice. Wonderful area to wait.
TYPE:ServiceMODEL:Jetta GLIYEAR:2019
Excellent communication before and during the service appointment day
TYPE:ServiceMODEL:AtlasYEAR:2018
TYPE:ServiceMODEL:Golf GTIYEAR:2021
As always I received great service from this dealership. Very reasonably priced with exceptional service. Matt has always done a great job and been great with communicating with me about my car.
TYPE:SalesMODEL:TaosYEAR:2024
Very easy experience, my sales person Tommy was great! Thank You, my daughter loves her new care
TYPE:ServiceMODEL:AtlasYEAR:2024