Average Score (254 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

254 Ratings

4.8 Average

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  • Alfred D.02-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great friendly and accommodating service team! Service advisor, Matthew was great with service updates and overall communication! I was also able to return at my convenience to complete my vehicle inspection.

  • Christine D.02-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Lisa M.02-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Jim L.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Matt Hughes is fantastic!!! Exemplary customer service

  • Brian D.02-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Great communication and always great service!

  • Robert M.02-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • John D.02-14-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Kurtis S.02-13-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Quick to make an appointment along with a quick drop off and job completion on time.

  • Sinead O.02-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Brilliant efficient service . Called in with a problem with the Taos took it immediately and 4 hours later was ready for pick up

  • John L.02-12-2025

    TYPE:SalesMODEL:TiguanYEAR:2024