Average Score (251 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

251 Ratings

4.8 Average

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  • Heather K.04-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Josh L.04-11-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The service was quick and the staff was friendly and knowledgeable.

  • Dean S.04-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • John S.04-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I get nothing but great service from Fred Beans. The service consultants do EVERYTHING they can to make sure you are getting all the correct rebates and discounts to achieve the best pricing. Everything being done to your car is made transparent...and the work is top notch.

  • Adriana R.04-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Matt at the front desk was very respectful, knowledgeable and helpful.

  • James R.04-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Louis R.04-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Paulo O.04-05-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I've never met a service advisor like M. Burgess. He's amazing. Kudos to him.

  • Mark S.04-03-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Your technician found a small issue with the car (coolant leak) that was covered under warranty, but they let me know there would be a delay of a day, no big deal and I appreciate the communication.

  • Teresa H.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I was greeted by Matt who was very pleasant and helpful.