TYPE:ServiceMODEL:TaosYEAR:2024
Thank you Matt for doing a great job taking care of my daughter's car!! Much appreciated
Average Score (254 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TiguanYEAR:2024
Did not go over how the remote start and show how it works. The battery of the car was low. The inspection is 6 months old. Did not receive any follow up calls after the pick up of vehicle.
TYPE:ServiceMODEL:Golf GTIYEAR:2022
The service manager and service technician were extremely helpful and professional in seeing to my needs.
TYPE:ServiceMODEL:ArteonYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2022
Great customer service! Clean environment! Matt B. was so patient, friendly and helpful.
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:JettaYEAR:2021
The service team at Fred Beans is great. Everything was explained to me ahead of time....and my oil was changed for free because of a leak from a bad washer on the drain plug. I bring my car ONLY to Fred Beans for service. They are top notch.
TYPE:ServiceMODEL:ID.4YEAR:2023
When I called to schedule the service I was told there were 2 recalls in addition to the inspection that I needed. I was told the recalls "could" take a little while so if able, I should plan to leave my car for the day. I agreed and scheduled my service. When I arrived to drop my car off the day of the scheduled service I was told one of the recalls "might" take 3 or 4 days to complete. It was a software update and they had no way of knowing how long it would take until they started it. I wish I had been given the information about the possibility it could take 3 or 4 days at the time I scheduled my service. Fortunately, it only took 2 days to complete but I had not planned to be without my car for more than 1 day.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024