Average Score (253 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

253 Ratings

4.8 Average

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  • Teresa H.04-03-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    I was greeted by Matt who was very pleasant and helpful.

  • Robert S.04-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Joseph G.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    The customer service at the service desk was 5 star.

  • Kevan W.03-31-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Basheer J.03-29-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    The staff was friendly and accommodating. I love the fact they gave me a loaner car so that I didn't have to call for a ride home

  • Daniel Q.03-26-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Anthony Zanini kept in touch with me after my first visit. And when I purchased the Taos, Anthony was patient and answered all of my questions.

  • Jessica Y.03-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Christy R.03-24-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Frederick E.03-24-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

  • Richard B.03-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Matt B was a pleasure to work with!!!